fig5
![Non-emergency responses in the 311 system during the early stage of the COVID-19 pandemic: a case study of Kansas city](https://image.oaes.cc/9fd641a2-95e6-48d1-a456-b9634bc30f9b/5546.fig.5.jpg)
Figure 5. Monthly year-over-year change in call volume from March through August of 2020 for a category (lighter blue) and the monthly volume of covid-related requests in that category during the same time period (darker blue).
Figure 5. Monthly year-over-year change in call volume from March through August of 2020 for a category (lighter blue) and the monthly volume of covid-related requests in that category during the same time period (darker blue).
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