fig4
![Non-emergency responses in the 311 system during the early stage of the COVID-19 pandemic: a case study of Kansas city](https://image.oaes.cc/9fd641a2-95e6-48d1-a456-b9634bc30f9b/5546.fig.4.jpg)
Figure 4. Words association graph for the description text of all COVID-related requests. The transparency and width of the edge vary based on the strength of the relationship between words. The more time a combination of two words is mentioned in the description of a covid-related request, the bolder and wider the edge between them is.